Privacy Policy

1. Introduction: Welcome to ShotFlo ("we," "us," "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

2. Information We Collect: We may collect personal information from you when you:

· Visit our website or use our services

· Create an account or register on our website

· Contact us with inquiries or for customer support

· Subscribe to our newsletter or mailing lists

· Participate in surveys, promotions, or competitions

The personal information we collect may include, but is not limited to:

· Your name

· Email address

· Phone number

· Address

· Payment details

· Any other information you voluntarily provide to us

3. How We Use Your Information: We use your personal information for the following purposes:

· To provide and improve our products and services

· To communicate with you regarding your account or orders

· To send you marketing communications, if you have opted in

· To administer promotions, surveys, or other website features

· To comply with legal obligations and protect our legal rights

4. Disclosure of Your Information: We will not sell, trade, or otherwise share your personal information with third parties except in the following circumstances:

· To trusted third-party service providers who assist us in operating our website, conducting our business, or serving you

· If required by law or in response to legal processes or governmental requests

· To protect our rights, privacy, safety, or property, and that of our users

5. Data Security: We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, disclosure, or alteration. However, no data transmission over the internet can be guaranteed as completely secure, so we cannot guarantee the absolute security of any information you transmit to us.

6. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your experience, gather information about site usage, and understand your preferences. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. Your Rights: Under the New Zealand Privacy Act 2020, you have the right to:

· Access the personal information we hold about you

· Request the correction of inaccurate or outdated information

· Withdraw consent to processing where consent is required

· Opt-out of marketing communications at any time

· To exercise these rights, please contact us at simon@shotflow.com

8. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at simon@shotflow.com

10. Effective Date: This Privacy Policy is effective as of 15th October 2024